“Unable to load client print control” Error When Trying to Print from SQL Reporting Services

We’ve seen this error on and off for quite some time but for some reason we’ve had a batch of calls recently regarding it. 

The error occurs when a user attempts to print a report from SQL Server Reporting Services (SSRS) Report Manager using the printer button on the report viewer.  The issue is caused by an update to Windows Server (ActiveX Kill Bits security update) that breaks the printing function in SSRS.

You can read about the update in http://support.microsoft.com/kb/956391.

The easiest fix is to apply SQL Server Service Pack 3.

“A fatal error was encountered” When Applying Service Pack 3 to Dynamics GP 9.0 on Windows Server 2008

First things first.  I would like to give credit to one of our technical consultants, Henry Pollock, for getting to the bottom of this one.

During a recent upgrade, we received the following error when attempting to apply Service Pack 3 on a Dynamics GP 9.0 install on a new Windows Server 2008 box.

Note that the original install of GP 9.0 had gone fine.  A little digging and it turns out you need to disable UAC (User Access Control) on Windows Server 2008 prior to running the service pack install.

If I were a betting man, I’d guess we’d come across a similar issue on Vista workstations.